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  • Objectives and targeted professions
  • Admission conditions
  • Program content

Program objectives

Targeted professions (find out more about a trade or an occupation on Québec.ca)

Job titles

patient service associate

Admission conditions

Program content

Code Statement of competency Hours Credits
751-472 Determine their suitability for the occupations and the training process 30 2
751-483 Adopt a holistic approach when considering the needs of different types of clientele 45 3
751-492 Prevent infections and contamination 30 2
751-502 Adopt behaviours consistent with professional decorum and workplace ethics 30 2
751-522 Establish a helping relationship 30 2
751-532 Interact as part of a team 30 2
751-543 Consider the manifestations of physical illnesses and disabilities as well as the specific needs of affected clients 45 3
751-554 Adopt relational approaches with clients with mental health problems, cognitive deficits or intellectual disabilities 60 4
751-568 Perform basic care procedures 120 8
751-572 Administer first aid 30 2
751-581 Provide assistance to clients in palliative care 15 1
751-591 Use job search techniques 15 1
751-602 Apply basic care procedures specific to care units 30 2
751-617 Provide basic care and services to clients requiring long-term care 105 7
751-624 Provide basic care and services to clients with mental health problems, cognitive deficits or intellectual disabilities 60 4
751-635 Provide basic care and services to clients requiring short-term care 75 5
750 50