Code 5765
Sanction DEP
Secteur Électrotechnique (09)
Nombre d'unités120
Durée totale1800 heures
StatutProgram approved in 2002.
Aucun organisme scolaire n'offre ce programme présentement
Note(s)
Ce programme est offert en langue française : 
5265 - Service technique d'équipement bureautique
  • Objectifs et professions visées
  • Conditions d'admission
  • Contenu du programme

Objectifs du programme

Assure post-sale service on office equipment such as multifunction equipment, micocomputers, photocopiers, sales registration equipment and related peripherals.
To provide remote technical support:

-to diagnose electrical circuit problems, malfunctions in digital and analog circuits, and mechanical problems;
- to help apply necessary working techniques, such as researching technical information, parts repair and replacement, establishing lines of communicationand completion of administrative tasks;
- to use computers and networks;
- to communicate in the workplace;
- to integrate harmoniously in the workplace through a practicum.

Professions visées (IMT En ligne d'Emploi Québec)

Electronic service technicians (household and business equipment) (2242)

Appellation(s) d'emploi

réparateur/réparatrice de machines de bureau

Conditions d'admission

To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
OR
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
OR
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
OR
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

Préalables fonctionnels

Cette section indique les épreuves ou les codes de cours des programmes d'études actuels de la formation générale des adultes requis comme préalables spécifiques en langue d'enseignement et en mathématique. Le respect des préalables fonctionnels comporte la réussite des préalables spécifiques et la réussite du test de développement général (TDG). Lorsqu'un DEP n'exige pas de préalables spécifiques en langue d'enseignement ou en mathématique, un tiret ( - ) figure dans les cellules visées. Dans le cas des programmes menant à une ASP, les préalables spécifiques et le TDG ne s'appliquent pas (N/A).

Préalables spécifiques
Langue d'enseignementLangue secondeMathématique
AdultesJeunesAdultesJeunesAdultesJeunes
3101-1 3102-2 (3070-3)632-306 -  - 3051-2 (3017-2)063-414 563-414 064-426 564-426 065-426 565-426

Contenu du programme

Code Énoncé de la compétence  Heures Unités
780-501 Determine their suitability for the trade and the training process 15 1
780-519 Diagnose a malfunction in electrical circuits 150 10
780-523 Research technical information 45 3
780-535 Repair and adjust parts 75 5
780-543 Communicate in the second language 45 3
780-555 Diagnose a malfunction of mechanical origin 75 5
780-563 Establish communication links 45 3
780-579 Diagnose a malfunction in analogue circuits 150 10
780-587 Service operating systems 105 7
780-599 Diagnose a malfunction in digital circuits 150 10
780-603 Provide after-sales service on multifunction equipment 45 3
780-613 Establish professional relationships 45 3
780-627 Provide after-sales service on microcomputers 105 7
780-639 Provide after-sales service on photocopiers 150 10
780-644 Interpret a customer’s network structure 60 4
780-656 Provide after-sales service on photocopier peripherals 90 6
780-663 Perform administrative tasks 45 3
780-676 Provide after-sales service on microcomputer peripherals 90 6
780-689 Provide after-sales service on sales registration equipment 150 10
780-694 Provide remote technical support 60 4
780-707 Enter the work force 105 7
1800 120